TERMS & CONDITIONS OF USE

Introduction

Welcome to our website bevilacquafirenze.it. Access to and use of bevilacquafirenze.it are regulated by the present General Conditions of Use. Access to and use of this web-site, along with products purchasing at bevilacquafirenze.it is subject to the reading and acceptance of the present General Conditions of Use.

bevilacquafirenze.it is owned by the company Manifatture Gemo’s Italia Srl, managing and operating the sale of the products presented on the website.

Manifatture Gemo’s Italia Srl can modify or simply update, partly or completely, the present General Conditions of Use. Modifications and updates will be binding starting from the day of their publication on this section of the web-site. Please regularly check this area to read the most recent and up-to-date version of the General Conditions of Use at bevilacquafirenze.it. If you do not agree, partly or totally, with the General Conditions of Use of bevilacquafirenze.itplease do not use our web-site.

Access to and use of bevilacquafirenze.it, including web-pages displaying, communication with Manifatture Gemo’s Italia Srl, information downloading and items purchase, are carried out by our users for personal purposes only, unrelated to professional, business and company activities.

Please remember that you are the sole responsible for the proper use of bevilacquafirenze.it and its contents. Manifatture Gemo’s Italia Srl is not liable for any use of this website and its contents resulting not in accordance with the current legislation.

 

PRIVACY POLICY

Please read carefully the Privacy Policy section to be applied also when the user accedes to and uses bevilacquafirenze.it, without purchasing any product.

Intellectual property

Contents displayed at bevilacquafirenze.it, such as images, dialogues, videos, documents, drawings, logos and any other material of any format, are protected by copyright and other rights of intellectual property of Manifatture Gemo’s Italia Srl and of the other owners of such rights. The copyright also includes menu, web-pages, graphic, colours, features and design of the web-site, layouts, methods, processes, functions and softwares. No parts of bevilacquafirenze.it and its contents may be reproduced without prior written permission. Manifatture Gemo’s Italia Srl has the exclusive right to authorize or prohibit direct or indirect reproduction, temporary or permanent, in any way or form, of bevilacquafirenze.it and its contents.

With reference to the use of bevilacquafirenze.it you are only authorized to view the website and its contents and to carry out temporary reproductions of no economic relevance.

Such activities have to be fulfilled for legal purposes and respecting the copyright and other rights of Manifatture Gemo’s Italia Srl and of the authors of every work included in the web-site.

You commit yourself in respecting the copyright of artists who have decided to display their work at bevilacquafirenze.it or have collaborated with the web-site for the creation of new expressive and artistic forms intended to be published, also not exclusively on the web-site, or that are integral part of it.

 

Links and other web-sites

bevilacquafirenze.it contains hypertexts links that are unrelated to bevilacquafirenze.it.

Manifatture Gemo’s Italia Srl does not carry out control or monitoring operations with reference to such web-sites. Manifatture Gemo’s Italia Srl cannot be held liable for the contents displayed by these links, Privacy Policy and data handling included.

Please use caution when visiting all these web-sites and read carefully their conditions of use and privacy policy.

We remind you that the present General Conditions of Use shall not be applied to web-sites managed by subjects other than Manifatture Gemo’s Italia Srl.

bevilacquafirenze.it provides links with the only aim of assisting your research, Internet navigation and hypertext linking. The links activation does not imply recommendations or guarantees from Manifatture Gemo’s Italia Srl concerning contents, goods and services provided by external sites.

 

Content advisory

bevilacquafirenze.it is committed in displaying web-site contents devoid of descriptions or representations of violent scenes that might be offensive to civil beliefs, human rights and dignity. bevilacquafirenze.it has also adopted any possible precaution in order to ensure correct and up-to-date information at  bevilacquafirenze.it. Yet bevilacquafirenze.it is not responsible for the completeness and accuracy of the information, with the exception of malice and gross negligence. Furthermore, bevilacquafirenze.it cannot guarantee that the web-site can operate with continuity and without errors or bad functioning due to the internet connection. If you need assistance, please write to : customercare@bevilacquafirenze.it. In addition we suggest you to contact you internet services supplier and to make sure that internet is properly connected, browser included.

Although bevilacquafirenze.it will try its best to ensure a continuous access to his web-site, the dynamic nature of the internet and its contents may lead to interruptions useful to update the web-site. bevilacquafirenze.it has adopted technical and organizing measures to safeguard the security of the service provided at his web-site, the integrity of data related to electronic communication and avoid dispersion, destruction and loss of data and private information, unauthorized or illegal access to such data and information.

Promotions

Customers subscribing to the bevilacquafirenze.it newsletter will receive updates on promotions and promo codes which could be used during the check-out process. Every code has a starting and ending date and these time limits cannot be extended, besides discount do not add up if not differently specified. This also applies to discounted items, so promocodes will only work for full-priced items if not differently specified.

Applicable law and disputes

The present General Conditions of Use are regulated by the Italian law.

Disputes will be subject to the Court of Firenze.

 

TERMS AND CONDITIONS OF SALE

Introduction

The following General Conditions of sale exclusively regulate presentation, offer, forwarding and acceptance of purchasing orders concerning products on sale at bevilacquafirenze.it, addressing the users of our website bevilacquafirenze.it.

The website bevilacquafirenze.it is owned by the company Manifatture Gemo’s Italia Srl, managing and operating the products sale.

Manifatture Gemo’s Italia Srl is registered at the Registro delle Imprese of Firenze, VAT n.04983580483, and is seated in Via del Vicano, 6, 50060 Pelago (Firenze) Italia.

The General Conditions do not regulate service supplying or products sale carried out by other subjects than Manifatture Gemo’s Italia Srl, such as links, banners ect., displayed at bevilacquafirenze.it. Prior to submitting orders to such subjects, the user must verify their sale conditions. Manifatture Gemo’s Italia Srl points out once again that the company is not responsible for service supplying completed by third parties or for e-commerce operations involving the users of bevilacquafirenze.it and third parties.

The official working language shall be Italian, useful to conclude the contract with Manifatture Gemo’s Italia Srl.

 

Our commercial policy

bevilacquafirenze.it exclusively addresses final consumers, or any natural person operating with bevilacquafirenze.it with purposes that are not linked to one’s commercial, professional or company activity. The user who cannot be considered as a “consumer” shall refrain from completing commercial transactions with bevilacquafirenze.it.

The minimum amount an user can place an order for on bevilacquafirenze.it is €50,00. The user won’t be able to place an order with a total amount below this threshold.

Manifatture Gemo’s Italia srl reserves the right not to dispatch orders resulting not in accordance with the present commercial policy. Furthermore, only people who are of age (18 years) have access to our e-commerce operations. Commercial transactions exclusively involve products presented on the website, until stock depletion.

 

Conclusion of the contract

The contract shall be concluded by previous registration of the user, with the consequent acceptance of all sale conditions. Successively an order form, has to be filled in and forwarded to Manifatture Gemo’s Italia Srl via e-mail by following the related instructions. The order form summarizes information concerning the features of the products ordered by the user, price (including taxes or fees), delivery and payment terms and conditions, sales returns and withdrawal from the contract.

The order is settled when bevilacquafirenze.it receives the order-form, that is subject to data examinations. The buyer shall carefully read and accept the General Sale Conditions before placing the order. The order form will be filed permanently in our data bank, in compliance with current legislation. The customer will be asked to verify the exactness of data included in the order form.

Once the order is settled, bevilacquafirenze.it will send you an e-mail confirmation. The buyer will then arrange the payment, in order to enable the conclusion of the contract.

Following the checking of payment, data exactness and availability of the purchased products, bevilacquafirenze.it will consider the contract as concluded, by sending an e-mail as a shipping-confirmation, also summarizing information included in the order form (General Conditions of Sale, products characteristics, price, terms of payment, withdrawal and delivery costs).

With the e-order form transmission, the user unconditionally accepts and must abide by the present General Conditions of Sale and Withdrawal from the contract (the General Conditions of use and the Privacy Policy are to be accepted when registering).

If the user does not agree with some conditions specified in the General Conditions of Sale, please do not send the order form to bevilacquafirenze.it.

We inform you that bevilacquafirenze.it reserves the right not to dispatch orders in case of insufficient solvency guarantee, inaccurate or incomplete forms and in case the items are not available. In such events, the user will receive a note by bevilacquafirenze.it, specifying the reasons why the order hasn’t been dispatched. If some products are no more available, with particular reference to items that were still on sale when the ordered was forwarded, bevilacquafirenze.it will warn the person concerned in good time (within 30 days starting from the day following the order forwarding). Should the payment occur failing the contract conclusion, bevilacquafirenze.it shall immediately arrange the refund of the already paid amounts.

 

Guarantees and prices

bevilacquafirenze.it exclusively sells first quality products. bevilacquafirenze.it does not deal with second-hand articles or low quality products. A product card, providing essential information about the articles, is available at bevilacquafirenze.it. Colours and images of products on sale might differ from reality, due to the Internet browser effect and depending on the monitor in use.

Prices are subject to updating. Please check the final price before sending your order form.

Orders from countries which are not included in the list displayed at the time of registration will not be accepted.

All products are provided with an identification tag attached with a disposable seal. Please do not remove the tag, in order to be allowed to exercise your right to return the goods when necessary. In such cases, bevilacquafirenze.it has the right to reject the return of items lacking in their tag, damaged or altered in their essential features.

 

Payments

The standard money at  bevilacquafirenze.it is Euro. The change applied to countries which are not included in the Euro area shall depend on your credit card and on the rates referred to the selected form of payment.

The payment of products and related delivery costs shall be arranged on-line. Financial data (credit card number or expiring date) will be collected by using a cryptography protocol by Banca Unicredit or other bank institutes providing the electronic payment service. Data will not be disclosed to third parties. Such information will be used, when necessary, only to complete the purchasing operations and to issue refunds in case of items returns. Financial data will also be disclosed to the police, when necessary, in order to prevent fraud against bevilacquafirenze.it. The purchasing price and delivery costs, as indicated in the order form, will be charged according to the selected payment form.

 

Shipment and delivery terms

Please go to the Shipping Informations section to get further information about shipment and delivery of the products.

 

Customer care

Customer care services are available on-line or at the following mail-address: customercare@bevilacquafirenze.it

 

Return policy

Please go to the Return policy section

 

PRIVACY

In the section Privacy you can get information about personal data treatment. When registering, the user is obliged to accept the data handling conditions.

Please also read our General Conditions of use, as they include useful information about personal data treatment and security measures adopted by bevilacquafirenze.it

 

Applicable legislation and disputes

The General Conditions of Sale are regulated in compliance with the Italian law, with particular reference to Decree n. 206 (September 6, 2005), addressing distance contracts and to Decree n. 70 (April 9, 2003), concerning some aspects related to e-commerce.

Any dispute between bevilacquafirenze.it and the final user will be submitted to the Court of Firenze –Italy.

 

Modifications and updating

The General Conditions of Sale will be modified also considering possible modifications occurring within legislation and will be communicated to the customer by e-mail. The new General Conditions of Sale will be effective starting from the day of displaying at bevilacquafirenze.it

Please check regularly this section in order to know the most recent and up-to-date General Conditions of Sale at bevilacquafirenze.it. If you do not agree with all or some of the General Conditions of Use, please do not use our web-site.

For further legal information, please see also the General Conditions of Use, Privacy Policy and Return Policy sections.

 

 

Privacy

  1. A) PRIVACY POLICY (D.lgs. 196/2003)

A.1) Interested parties

The website bevilacquafirenze.it is owned by the company Manifatture Gemo’s Italia Srl, managing and organising the products on sale.

Manifatture Gemo’s Italia Srl is registered at the Registro delle Imprese di Firenze, CF/P.IVA 04983580483, seated in Via del Vicano, 6 – 50060 Pelago (Firenze) Italy.

Manifatture Gemo’s Italia Srl is the holder of your personal data according to the D. Lgs. N. 196, June 30, 2003 (Personal Data Protection Code). The above mentioned legislation regulates the protection of persons and other parties with reference to personal data. Personal data are treated in accordance with the current legislation.

A.2) Nature of the bestowal

Data bestowal has a relevant nature, as it deals with information the knowledge of which is suitable for the hereafter indicated purposes. Furthermore, Manifatture Gemo’s Italia Srl informs you that failure or wrong communication of compulsory data may prevent the Holder from ensuring the congruity of the treatment and may also lead to a suspension of Manifatture Gemo’s Italia Srl responsibility with reference to the consequences of such untruthfulness.

A.3) Data treatment purposes

Personal data are collected and handled by Manifatture Gemo’s Italia Srl for purposes connected with the use and related services offered by the web-site and with the products purchase via bevilacquafirenze.it, as follows:

we collect personal data with reference to the subscribing process that is necessary to allow access to the reserved areas of  bevilacquafirenze.it and the forwarding of the news via e-mail, when requested.;

With reference to customer care, we collect personal data in order to provide all the necessary information about bevilacquafirenze.it services and products purchasing.

With regard to the purchasing process at bevilacquafirenze.it we collect data through the order form.

We collect data in order to provide technical assistance concerning internet navigation, browser compatibility and bevilacquafirenze.it loading and display

Personal data are in most cases electronically treated. In some cases, (for example to avoid fraud) the information may be handled in paper format.

Personal data are retained in order to enable their identification within the period of time that is strictly necessary to achieve the specified purposes, in accordance to the current legislation.

Please notify any modification in your personal data at customercare@bevilacquafirenze.it

We do not disclose personal information to third parties for illegal purposes or without your express consent. Data will be disclosed to third parties if this is required for completing your transaction with us (for instance, the Banca Unicredit requires such data for payment operations). Furthermore, data will be forwarded to the Police or to the Judicial Authority, according to the current legislation and upon formal request (for example within anti-fraud services of bevilacquafirenze.it).

Manifatture Gemo’s Italia Srl handles your data for direct marketing purposes with your express consent only.

In some cases Manifatture Gemo’s Italia Srl might be treating personal data of third parties involved in the purchasing process: this occurs, for instance, when the subscriber buys an item to be dispatched to a friend, that is when the paying subject differs from the product receiver. This also happens when the subscriber intends to indicate the services (or a specific offer) provided by bevilacquafirenze.it to a friend .

In such cases, the customer is obliged to obtain the express consent from the person to whom data are referred and to inform him about the present Privacy Policy. The customer is the sole responsible for the disclosure of data and information of third parties without their express consent, or for illegal purposes. We inform you that the consent of such third parties is not necessary when their data are communicated to Manifatture Gemo’s Italia Srl for completing the contract with the company .

A4) Data treatment modalities

Data treatment is carried out through paper or electronic format or any other means present and future, with particular reference to:

Entrustment of elaboration operations to third parties

Computer handling

Manual treatment (paper archives)

Personal data handling occurs in accordance with the Privacy Code (art. 11, 31 and following) and by the adoption, in compliance with the disciplinary measures included in the Annex B, of the minimum security measures regulated in the Privacy Code, Art. 35.

By acceptance, the interested party expresses the consent to data treatment according to the above mentioned conditions, including disclosure to third parties. Thus, Manifatture Gemo’s Italia Srl acquires the faculty of using data, also for commercial purposes and with reference to data banks in which information might be included, or for any other use.

A5) Communication

Data are stored at the Handler’s offices, and will be communicated to the competent subjects for the implementation of the necessary operations, in order to guarantee a proper management of the business relationship and the safeguard of the user’s rights.

Data are handled by staff , collaborators, and by the service company of Manifatture Gemo’s Italia Srl.

Data might be disclosed without restrictions- especially in a exemplifying way- to third parties:

DHL/BRT for the handling of data necessary to carry out dispatching activities, including restitution of goods purchased at bevilacquafirenze.it

………………… handling data with reference to Manifatture Gemo’s Italia’s server management and maintainance

Banca Unicredit

Personal data will also be disclosed for purposes indicated at point A3) to external collaborators, or to all those subjects to whom data communication is necessary for the proper accomplishment of aims mentioned at point A3)

A.6) Disclosure

Collected data shall be communicated/disclosed without restriction to third parties if the Handler believes it to be necessary.

A.7) Handler

Manifatture Gemo’s Italia Srl is the Handler of the user’s personal data and decides in conditions of full autonomy on the treatment modalities, security profile included.

A.8) Rights of the user

The user is allowed at any time to exercise the rights indicated in D.Lgs. 196/2003, art. 7, that is he has the right to erase, modify, update and integrate his personal data. By sending an e-mail to customercare@bevilacquafirenze.it, you will receive an updated list of the subjects responsible for data handling.

A.9) Modifications and updating of Privacy Policy of bevilacquafirenze.it

Manifatture Gemo’s Italia Srl is allowed to modify or simply update, totally or partially, the Privacy Policy at bevilacquafirenze.it, also considering possible modifications occurring in legislation regulating the present matter and safeguard your rights. Modifications and updates of the Privacy Policy will be notified to the users at the home page of the web-site, and will be operative and binding beginning from the day of their publication at bevilacquafirenze.it Please visit regularly the home page, so that you can read the most recent and up-to-date version of the Privacy Policy at bevilacquafirenze.it.

A.10) Operative Effectiveness

The above mentioned rules shall be applied to all present and future tasks –verbal agreement included – entrusted to Manifatture Gemo’s Italia Srl.

Copying of art. 13 D. Lgs. 30 giugno 2003, n. 196

Informativa

 

ADDENDUM: COOKIES

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, twitter, instagram, pinterest, polyvore, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through our e-mail address: customercare@bevilacquafirenze.it

 

SHIPPING INFORMATION

Processing Time

Orders are processed from Monday to Friday, from 9.00 AM to 5.30 PM CET. Orders placed during the weekend will be processed from the following Monday morning. Orders placed during festivities will be processed from the following working day.

SHIPMENT INFORMATION

Shipments may only cover the territories and nations provided on our website. Purchase requests from countries not included among those shown at the time of purchase will not be accepted by bevilacquafirenze.it.

 

The shipments to countries that are not part of the European Union are subject to customs fees, import duties and local taxes based on the laws of the country of residence.

 

Shipments in these countries will be DDU (delivery duties unpaid).

Customers who live in countries that are not part of the European Union are exempt from VAT.

Countries that are part of the European Community:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

 

DELIVERY TIMES AND COST

FREE

Italy

Italy

€ 45

Other Countries

Morocco, South Africa, Israel, Jordan, Lebanon, Qatar, Saudi Arabia, Taiwan, Antigua and Barbuda, Aruba, Bahamas, Costa Rica, Guadeloupe, Martinique, Saint Barthélemy, Saint Lucia, Saint Martin (Dutch part), Trinidad and Tobago, Australia, French Polynesia, New Zealand, Argentina, Brazil, Chile, French Guiana, Peru, Uruguay

€ 20

Europe without: Albania, Norway, Serbia, Switzerland, Turkey

Cyprus, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lihuania, Luxembourg, Malta, Monaco, Netherland, Poland, Portougal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

€ 25

USA / Canada

Canada, United States (US)

€ 25

Europe, only for…

Albania, Norway, Serbia, Switzerland, Turkey

€ 25

Other Countries

Egypt, Bahrain, Brunei, China, Hong Kong, India, Indonesia, Japan, Kuwait, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Thailand, United Arab Emirates, Andorra, Belarus, Bosnia and Herzegovina, Faroe, Islands,  Gibraltar,  Guernsey,  Iceland,  Jersey,  Liechtenstein,  Macedonia,  Moldova,  Montenegro,  Russia,  Serbia, Turkey,  Ukraine,  Greenland,  Mexico

SHIPMENT TRACKING

Once the goods have been shipped, the customer will receive a confirmation e-mail, with the tracking number, enabling to track the items on the couriers website

 

RETURN FORM

The withdrawal/return form must be carefully and correctly filled in and sent to bevilacquafirenze.it by clicking on the “send request” button. In order for the request to be valid it must be filed within 8 days from reception of the goods and the reasons of withdrawal/return must be stated.

Our customer care will respond to your request as soon as possible, providing all further indications for the return.

 

For any additional questions please contact our customercare@bevilacquafirenze.it